STAY
Westminster Souk Al Bahar
Blending the classic with the contemporary, Souk Al Bahar, the “sailor’s market”, is a step back in time to the wonder and allure of old Arabia. Situated in Downtown Dubai’s beating heart, it is enchantingly Arabesque – a lively marketplace that offers the city’s residents and tourists alike an enthralling experience of shopping, entertainment and dining in intriguing contrast to The Dubai Mall, to which it connects via a bridge that spans the breadth of Burj Lake with Westminster Holiday Homes.
STAY
Westminster Dubai Marina
Dubai Marina is a luxurious waterfront destination located in Dubai. Dubai Marina is home to the world’s largest man-made marina, which hosts some of the most impressive yachts and boats in the world. Whether you’re looking for a glamorous rooftop venue with stunning views of the city skyline or a more relaxed spot to unwind with friends, Dubai Marina flaunts an exclusive nightlife scene attracting both locals and tourists with Westminster Holiday Homes.
STAY
Westminster
Boulevard Point
Boulevard Point Located above the ongoing expansion of the Fashion Avenue in The Dubai Mall, Boulevard Point will offer direct access to Dubai Mall, the world’s largest shopping and entertainment destination through a dedicated bridge link.
Boulevard Point offer stunning views of Burj Khalifa, the world’s tallest building, The Dubai Fountain, The world’s tallest performing fountain. The Dubai Mall and The Old Town.
FEATURED OFFER
Kids Go For Free
An exciting new summer offer awaits you at Westminster Holiday Homes + Resorts
This summer, bask in distinctive Address luxury with our exclusive summer offer. Sit back and relax in luxe elegance and avail 25% off the best available rate across Westminster Holiday Homes + Resorts.
Dine
Inspired Dining
Guests dining at Westminster Dubai Mall are in for an amazing gastronomic experience that includes impeccable décor, views that inspire the imagination, and top-notch service.
WESTMINSTER HOLIDAY HOMES AND RESORTS
Book Your Shuttle
Booking a shuttle to the airport through Westminster Holidays is a quick and straightforward process.
Experience Westminster Dubai Mall
We will help you experience Westminser Dubai Mall life in its true sense. From living among the residents to eating authentic delicacies you are sure to walk home with memories and wonderful moments.
OUR CUSTOMERS REVIEWS
Bad Bad bad experience ..They took more than 1000 Dhs for clenching the apartment ..Our experience with them was 🤢😲😵💫..The employees for registration are not god and the man for payment tooHe ask for more and more money just to make sure the apartment is CleanBecause we check in the apartment after 5 pm and we found underwear 🫢😧🤢in the cabinetHe also ask us to go out at 11 am 😲Then he ask us to cleeeeeean ?!
The properties there are luxurious, the service there is excellent and the staff are very polite and helpful especially Mr. Osama.I really enjoyed my stay there and whenever I am in Dubai again they are my number 1 go to…
I am a regular guest of this property and I am highly satisfied. Location is one of the best in dubai. Very clean and good housekeeping service.
Worst experience ever. Had to fight hard for hours to get a refund. The apartment had no refrigerator, and when I settled for an icebox, got a very small one. They tried to move me to cheaper options at the same price but I refused. The offered me a discount then reduced the discount amount. Their agent was shouting and threatening a security guard at the property. Their manager was very disrespectful to me.
As an owner, I highly recommend Westminster. We have several units at Address Dubai Mall that have been managed by them for the past five years, consistently outperforming and generating high returns for us. The team is trustworthy, especially Mr. Hany.
Anyway Westminster Holiday Home Residence at Adress Dubai Mall is something special The Room was large, very clean and really very nicely decorated. Room are quite spacious with all the basic facilities. Housekeeping is immaculate. Overall a great experience. The staff was very helpful. The swimming pools were very well maintained and there were enough loungers. I really enjoyed the service I received from my first time. The hotel staff members were more than accommodating for our needs. They were prompt, polite, and made us feel at home were all very friendly and accommodating. They were ready to help us with anything we needed. It was amazing experience. Definitely will go back anytime soon.
Poor service. After booking was paid and confirmed we have been informed that it was changed to a smaller apartment. Since November we are chasing for the refund and until now we did not get anything.I surly don’t recommend them to anyone looking for a piece of mind holiday and wanting a professional service as they are far from even acknowledging customers concerns and requests seriously.
The best hotel we have ever stayed at. Room is very clean, always need and tidy. Thank you HK team and supervisor Mr.Ahmed. We really appreciate your house keeping service.
Bad Bad bad experience ..They took more than 1000 Dhs for clenching the apartment ..Our experience with them was 🤢😲😵💫..The employees for registration are not god and the man for payment tooHe ask for more and more money just to make sure the apartment is CleanBecause we check in the apartment after 5 pm and we found underwear 🫢😧🤢in the cabinetHe also ask us to go out at 11 am 😲Then he ask us to cleeeeeean ?!
The properties there are luxurious, the service there is excellent and the staff are very polite and helpful especially Mr. Osama.I really enjoyed my stay there and whenever I am in Dubai again they are my number 1 go to…
I am a regular guest of this property and I am highly satisfied. Location is one of the best in dubai. Very clean and good housekeeping service.
Worst experience ever. Had to fight hard for hours to get a refund. The apartment had no refrigerator, and when I settled for an icebox, got a very small one. They tried to move me to cheaper options at the same price but I refused. The offered me a discount then reduced the discount amount. Their agent was shouting and threatening a security guard at the property. Their manager was very disrespectful to me.
As an owner, I highly recommend Westminster. We have several units at Address Dubai Mall that have been managed by them for the past five years, consistently outperforming and generating high returns for us. The team is trustworthy, especially Mr. Hany.
Anyway Westminster Holiday Home Residence at Adress Dubai Mall is something special The Room was large, very clean and really very nicely decorated. Room are quite spacious with all the basic facilities. Housekeeping is immaculate. Overall a great experience. The staff was very helpful. The swimming pools were very well maintained and there were enough loungers. I really enjoyed the service I received from my first time. The hotel staff members were more than accommodating for our needs. They were prompt, polite, and made us feel at home were all very friendly and accommodating. They were ready to help us with anything we needed. It was amazing experience. Definitely will go back anytime soon.
Poor service. After booking was paid and confirmed we have been informed that it was changed to a smaller apartment. Since November we are chasing for the refund and until now we did not get anything.I surly don’t recommend them to anyone looking for a piece of mind holiday and wanting a professional service as they are far from even acknowledging customers concerns and requests seriously.
The best hotel we have ever stayed at. Room is very clean, always need and tidy. Thank you HK team and supervisor Mr.Ahmed. We really appreciate your house keeping service.
The room is normal, the bathroom is consuming towels, and it sucks. Anything you ask for, they pay you money. You ask for a quilt, they pay you water, and they pay you, and the price is expensive. 600. You live in a hotel. The address is the best difference. 400, and you are comfortable 🫨Attached are the pictures of the mold in the bathroom, which they gave 5 on Shaw 😱
We booked through WhatsApp from a unit named Iman. She told us a one-bedroom apartment, the room is separated from the hall, and I paid online the full price of the reservation. On the day we arrived, we booked a studio. They lied to us and paid us an extra 1000 dirhams to upgrade to a cleaning apartment. Its value is 25 dirhams per night 🤣🤣 The fan pours water from the air conditioner
It was the worst hotel services ever worst services especially Mohamed in reception and bad attitude with the customer
The check in process is long and No front deskThe check in happened with lady setting in the lobby.They charged me 300Dhs for one lost cardLocation is very good. Connected to Dubai mallFacilities are shared with Address Dubai mall.I will never go back.. and never recommended it to anyone
We paid for 1 month stay at residences and have been staying in the hotel currently, and 2 weeks remained. The Westminster Hotel, the residences part of Adress Hotel Dubai Mall, shares the same hotel enterance, same areas, same parking, same access to the Mall, same rest seats, same, etc with Adress Hotel. They also introduce themselvels as “residences section of Adress Hotel Dubai Mall”. However, when you have a problem and need help from reception, first reaction of reception staff will be most probably like that: “We are not Westminster, the guy sitting there is.” Yeah, it is true. The Westminster Hotel is represented with only 1 guy. Mohammad, the only responsible guy, taking care of everything. I really appreciate his effort. There were some missing and broken parts in the apartment when we made check-in, and he immediately solved the problems. When my parking access card dropped into the machine, he helped me to get new one. He was always ready to help guests and there is no problem with him. Actually, the problem is related to Adress Hotel reception staff, who seem conditioned to disregard your every request, as defending themselves they are not Westminster personnal. Ok, I understand, they are the staff of Adress Hotel, but they are sharing the same area. Moreover, we, as guests, sharing the same area with them. When you ask, so where is the reception of Westminster? The Adress Hotel staff at reception says that this desk is not a reception of Westminster Hotel and the Westminster staff will be there (showing the empty seats at waiting area) and ignores your request or question (9th July 2023, evening, residences side reception). My delivery from Amazon should have been delivered to the reception, but they couldn’t answer where my delivery was. Because there was no reception according to them. We later found our delivery in front of the room door. Secondly, lost baggage issue. I wouldn’t have planned to write this issue until this evening, but I am writing now because of the unpolite behaviour of Adress Hotel reception guy this evening. They lost my plastic baggage on the way from my car to the room while my baggages being transferred with troley, and they couldn’t find it. After one day investigation, they explained that someone put it into trash mistakenly. I behaved friendly and said ok, I understand, only bathroom materials were inside that plastic baggage (but could have been valuable things in it as well). Thirdly, even though housekeeping guys are always trying their best, the floor carpets are really dirty and rooms need to be cleaned in deep (our little kid is 2 years old and he is on carpets all the time, etc). In general, I have experienced this “ghost reception” image and disregarding attitude by nearby “big hotel’s” staff. By the way, why “Adress Residences” is typed on my Westminster room access card, if Westminster is totally a separate hotel? Why the access cards are given from the Adress Hotel reception, if they don’t care about Westminster guests? Long story short, if I had a chance again, I wouldn’t prefer to stay in this hotel. Not beacuse of Westminster hotel staff, but this is beacuse of Adress Hotel staff. Only thanks to Mohammad, who does his best to carry the hotel on his arms.
This was my best experience ever in Dubai.Westminster holidays offers a luxury stay in reasonable rates.Highly recommended.
BIGGEST SCAMMERS IN DUBAI, absolutely horrible experience. Very bad service, we booked 2 rooms, one of them had a broken fridge, a broken safe, a broken bathroom and a broken telephone. Both of them however smelt absolutely terrible there was a very bad smell coming from the carpet which was also wet. We told mohammad the “manager” and he acted like he didnt smell anything instead of actually fixing the problem with a rude attitude, apparently all of their rooms were “fully booked” (i doubt that). We eventually talked to the manager after being ping ponged for 20 minutes because no one knows what their job is. On top of all of that the broken stuff (which are the most important) in one of the rooms couldnt be replaced until the next day, so we had no where to store important stuff in the safe, no where to put the food and milk we bought from the store because the fridge is broken and by the way the person who came to fix the fridge told us that he told them the fridge is broken 3 weeks ago and no one cared and there is no way to contact the reception because the telephone was broken. Not to mention the cramping bathroom and poor design and many more small problems which shouldnt exist in a “5 star hotel”. The only thing good about this place is the location, everything else is poor especially for a luxury residence. We are never coming back. Careless service. STAY AWAY!
Everything is amazing, from the beginning until the checkout went smoothly, i asked them to upgrade my room at burj khalifa view , it was one of the best views i ever see at a hotel in my life. Thank u
I recently stayed at Westminster inside The Address Residence Dubai Mall and I must say, it was an amazing experience. The apartment had an amazing view of the iconic Burj Khalifa, which was simply breathtaking. The person in charge, Mohamed Shaban, was so caring and went above and beyond to ensure that my stay was comfortable and enjoyable.The room was fully equipped with everything I needed, from a cozy bed to a fully functional kitchenette. The furnishings were top-notch, and the decor was simply stunning. The apartment was spacious and well-maintained, making it the perfect place to relax after a long day exploring the city.One of the best things about this apartment was its location. Being inside Dubai Mall meant that I had access to everything the mall had to offer, from a wide range of dining options to world-class shopping experiences. Additionally, the apartment was just a stone’s throw away from some of Dubai’s most popular attractions, making it the perfect base from which to explore the city.Overall, I would highly recommend this furnished apartment to anyone visiting Dubai. With its prime location, amazing view, and exceptional hospitality, it truly is a home away from home. Thank you, Mohamed, for making my stay such a memorable one.
Best hotel experienceI loved everything about this hotel… Staff , Hospitality, atmosphere….etc.I highly recommend this Hotel for a delightful vacation. , friendly staff specially Ms.Eman welcomed us very well and she was so friendly and helpful.
Beautiful hotel , clean , and friendly and courteous team specially Ms.Eman, We really enjoyed our holidays
One of the worst things about staying in Dubai is staying at this place. they don’t even know How to respect guests; they keep knocking on the door every half hour, and even the room service is not the best. I just ordered a small blanket, and it took them 3 days to give it to me. I highly don’t recommend this place. It is just a waste of money. The air conditioning system wasn’t working, and even the phone in the room doesn’t work.
Nice and fantastic stay , clean and helpful teameverything fantastic and wonderful, comfortable and clean .Staff friendly and helpful, special thanks to Ms.Eman who organized everything for us to be our stay comfortable, she was like the star that lights everything for the guests.We will come back soon
The apparent is nice end comfortably the view is very close to dubai mall only 5mint daily service this guys are the best
Good morning everyone! I would like to thank you for give me experience and I know to how to clean any room each an other. Thank you!
A place that deserves 5 stars, excellent service, a helpful staff that is available 24 hours a day. I recommend it to everyone
Please call them 1 hour before you reach there, as the person has to come and give you the keys. We had to wait for nearly half an hour for this!Amazing place, amazing view, 100 pcnt satisfaction guaranteed for an awesome holiday.
we will come back againmy preferred hotel in Dubaifriendly staff ,housekeeping, but special thanks to Ms.Eman who arrange everything for us from check in process till our departure, she was friendly and helpful.
I recently stayed here and unfortunately had a terrible experience with the staff and customer service. From the moment I arrived, the staff seemed uninterested in helping me and were rude when I asked for assistance. It was clear that they were not interested in making my stay comfortable or enjoyable.Throughout my stay, I encountered numerous issues with the apartment and tried to bring them to the attention of the staff. However, they were dismissive and unresponsive, making me feel as though my concerns were not important. I was extremely disappointed with the level of customer service and professionalism displayed by the staff.Additionally, upon checkout, I encountered further issues with the staff. They were uncooperative and unhelpful when I had questions about my final bill and refused to provide any explanation for the charges.Overall, my experience here was extremely disappointing, and I would not recommend it to anyone looking for quality customer service or a comfortable stay. The unhelpful and rude staff made the experience unpleasant from start to finish.
The location is very nice, but the service of the place is very, very bad. There is no employee on the site from the rental company and they are forced to wait for the employee to arrive ?
Excellent location in the city center, close to Burj Khalifa and Dubai Mall, excellent reception, fast check-in, cleanliness of the place at the highest level ??
The apartment is more than wonderful Luxurious decorations The level of cleanliness is above description
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